Billing Department

Our Billing department strives to provide friendly and efficient service for our patients. We recognize that medical insurance can be complicated and confusing at times. It is our goal to help you navigate through the billing process. If you have any questions about your bill or the terminology used, please call us.

This section is designed to help you better understand your financial responsibilities for services provided by Ohio Gastroenterology & Liver Institute.

We are an in-network provider for most insurance plans. If you are unsure if Ohio Gastroenterology & Liver Institute is a provider with your plan, we recommend that you contact your health insurance carrier before your appointment to verify benefits and coverage. Please be familiar with your responsibilities for the deductible and co-pay amounts under your plan. If you do not have insurance, we ask that you pay at the time of service. If you are unable to pay in full, you may contact our Business Office to set up payment arrangements.

The most important thing you can do to make the billing process go smoothly is to make sure we have your most up-to-date insurance information on file. Please remember to bring your insurance card with you to your appointment. You should receive an explanation of benefits (EOB) statement from your insurance company within 30 days from the date of service. If you do not, please contact them to find out the status of your claim. We ask that you pay your bill promptly. Financial assistance is available in eligible cases.

For your convenience, Ohio Gastroenterology & Liver Institute accepts cash, personal checks, Visa, Mastercard, Discover and American Express.

If you have any questions about your bill or account, please contact the Ohio GI Business Office at (513) 872-4555.  We are open Monday – Friday 8:30a – 4:30p.